Last updated June 2009
The proprietor of the website located at www.martin-and-co.com, www.martins-and-co.com,
www.martinandbaskett.com, www.martin-and-co.co.uk, www.martins-and-co.co.uk, www.martinandbaskett.co.uk
and www.martinthejeweller.com (the “Site”) and the Data Controller
for the purposes of Data Protection Act 1988 is Martin and Company Limited, a company
registered in England and Wales under company number 00124649 and having its registered
office at 19 The Promenade, Cheltenham, Gloucestershire GL50 1LP (“Martin &
Co”, “we”, “us”, “our”).
Co can be contacted via the enquiry form on the Site or by email to
We are committed to protecting the privacy of users of the Site (“you”).
In general, you can access and browse the Site without identifying who you are or
revealing any personal data about you. We will ensure that any personal data received
from you will be processed in accordance with the eight principles of the Data Protection
Ways that we collect information including personal data
The Site allows users to view information about us, our services and our clients.
Information is collected from you when you contact us via the online enquiry form
on the Site or by other means, such as by telephone, email or personal visit, in
respect of our services.
The information we collect from you may include can be uniquely identified with
you (“personal data”). The types of personal data that you are
required to provide to us include your full name, address, email address, phone
number. We only collect personal data from you when you choose to supply it to us.
We will not collect information about you from other sources, such as public records
or bodies, or private organisations.
Automatic collection of information
Information is also gathered without you actively providing it, through the use
of various technologies and methods such as Internet Protocol (IP) addresses and
cookies. These methods do not collect or store personal data about you.
An IP address is a number assigned to your computer by your Internet Service Provider
(ISP), so you can access the Internet. It is generally considered to be non-personally
identifiable information, because in most cases an IP address is dynamic (changing
each time you connect to the Internet), rather than static (unique to a particular
We use your IP address to diagnose problems with our server, report aggregate information
and determine the fastest route for your computer to use in connecting to our Site
and to administer and improve the Site. We do not link information automatically
logged in this way by any means with personal data about specific individuals.
Cookies are small files that are often created when you visit a website and which
are stored in the cookie directory of your computer. A cookie often includes an
anonymous unique identifier. Cookies do not damage your computer. Each website can
send its own cookie to your browser if your browser's preferences allow it but,
to protect your privacy, your browser only permits a website to access the cookies
it has already sent to you, not the cookies sent to you by other sites. You do not
have to accept cookies. You can decide if you want to accept cookies by changing
the settings on your browser to either accept all cookies, reject all cookies or
notify you when a cookie is set. Switching off cookies will still allow you to view
the majority of information available on our website, however, you may not be able
to make full use of our online services.
improvements based on usage data. The information in a cookie does not contain any
change your Internet browser settings so that your Internet browser does not accept
There are two types of cookie. Persistent cookies remain on your computer for a
We use persistent cookies to:
- identify that a user has returned.
- collect information about how the Site is used that allows us to make improvements
Session-specific cookies are deleted when you leave the website. We use session-specific
- hold the information given while using some of our online services and tools.
- collect information about how the website is used that allows us to make improvements
The Internet Advertising Bureau (IAB) provides in depth information
the Site. This provides us with data on your site usage and behaviour. We use this
information to make changes to the layout of the website and to the information
in it. This process does not collect any personal or identifiable information about
may affect your ability to access some of our online tools and services.
Sometimes we tag pages on the Site when we are promoting various campaigns. These
tags enable us to recognise a unique cookie on your browser, which in turn enables
us to learn which advertisements bring users to the Site. With this technology,
the information that we collect and share is anonymous and not personally identifiable.
In particular, it does not contain your personal data such as your name, address,
telephone number, or email address.
We use log files generated by our web servers to analyse site usage and statistics
but the files do not identify any personal data. Log file analysis helps us to understand
usage patterns on our website and to make improvements to our service.
Monitoring of email
If you choose to contact us by email, you should be aware that we may monitor email
communications with Martin & Co or its staff members. Any such monitoring will
take place in accordance with the Data Protection Act 1998.
Purpose of collection
Except as otherwise stated, we may use information you provide via the Site to improve
the content, to customise the Site to your preferences, to communicate information
to you (if you have requested it), for internal marketing and research purposes,
In particular, we may collect your personal data for the following purposes:
- to provide you with our services or further information about our services (including
by way of a newsletter or marketing material).
- to set up customer records for the provision of our services.
- to understand who uses the Site and the pages they access so we can improve the
- to contact you for market research or client care survey purposes or to let you
know about other services we may be able to provide to you. You will have the opportunity
to opt-out of such communications by sending an email to
firstname.lastname@example.org. Please put “Unsubscribe” as the subject and include
your email address, name and company name in the email.
You hereby agree to and authorise Martin & Co to use the personal data you provide
We will not disclose any information you provide to us via the Site or otherwise
to any third party except where:
- such disclosures are necessary to fulfil our service obligations to you in which
case we will require such third parties to agree to treat it in accordance with
- required by applicable laws, courts orders, or government regulations (for example
to prevent or detect crime).
- you give us permission to do so.
If we transfer management, ownership or hosting of the Site to a third party, you
agree that we may also transfer your personal data and any other information about
you to such third party without your further or additional permission, provided
Transmission of data and information via the Site is not a secure transmission method,
unless otherwise stated on the Site Information and personal data transmitted may
be intercepted by third parties, lost, redirected, corrupted or changed and accessed
by other people.
Once we have collected your personal data, we will employ reasonable security measures
in the storage of your personal data to guard against any unauthorized access to
or disclosure of your personal data in accordance with legislation such as the Data
Protection Act 1998. Wherever possible we will use adequate security software and
secure login procedures.
Links to other websites
Parts of our Site contain links to third party websites (“Third Party Websites”)
for your convenience and information. If you use these links, you will leave the
Site. When you access a Third Party Website, please understand that we do not control
the content of that Third Party Website and are not responsible for the privacy
practices of that Third Party Website.
We suggest that you carefully review the privacy policies of each Third Party Website
those Third Party Websites linked to the Site. Third Party Websites may send their
own cookies to users, collect personal data, or solicit personal information. Third
Party Websites may operate very different privacy practices to this Website. Links
to Third Party Websites on the Site do not imply that we endorse those Third Party
Sites or agree with any of the views or information set out on such Third Party
Updating personal data and subject access requests
If the personal data we hold about you is inaccurate in any way, you may have it
completed, rectified, amended and/or deleted.
You should contact us to update, or request access to your personal data via:
19 The Promenade, Cheltenham, Gloucestershire GL50 1LP
We reserve the right to refuse to provide you with a copy of your personal data,
subject to the Data Protection Act 1988 and will give you reasons for the refusal.
Under the Data Protection Act 1998, we must provide you with a readable copy of
all personal data which we hold about you, within 40 days of receiving your written
request for such copies (“a subject access request”). The Data Protection Act 1998
allows us to charge a fee of up to £10 for this. Evidence of your identity (for
example, your current passport, driver’s licence or current bills) will be required
before any personal data held by us will be disclosed to you.
you are always aware of the information we collect, how we use it, and in what circumstances,
and have effect from when we post the policy as amended on the Site. As any changes
will be binding on you from when you first access the Site with the amended Privacy
Policy, you should check the policy from time to time to make sure you are aware
give your express consent for us to do otherwise.
of England and Wales and the parties hereby submit to the exclusive jurisdiction
of the English Courts.